When purchasing goods or paying for services, many of
us move from one means of payment to another within the space of one day. We
might use cheques to pay household fares. However, few financial experts would
dispute the fact that some of these methods of payment will soon become a thing
of the past. Some experts even believe that one day we could be living in a totally
cash-free society.
Smart cards and mobile phones are becoming an
increasingly popular way to make all sorts of payments. Even now, in Japan
thousands of transactions, from bying rail tickets to picking up the groceries,
take place every day with customers passing their handsets across a small
flat-screen device. And predictions in the wold of finance reckon that payments
using mobile phones will have risen to more than $50 billion in the very near
future.
What’s the appeal of e-cash? Compared to cheques or
credit cards, if offers the speed of cash, but more so. It takes just one tenth
of a second to compete the most transactions and as no change is required,
errors in counting are eliminated. Fraud and theft are also reduced and for the
retailer it reduces the cost of handling money. Sony’s vision of having a chip
embedded in computers, TVs and games consoles means that films, music and games
can be paid for easily and without having to input credit card details.
And what about the future of the banks? With their grip on the
market, banks and credit-card firms want to be in a position to collect most of
the fees from the users of mobile and contactless-payment systems. But the new
system could prove to be a ‘disruptive technology’ as far as the banks are concerned.
If payments for a few coffees, a train ticket and a newspaper are made every
day by a commuter with a mobile, this will not appear on their monthly credit
card statements but on their mobile phone statements. and having spent fortunes
on branding, credit card companies and banks do not want to see other payment
systems gaining popularity. It’s too early to say whether banks will miss out
if so, by how much.
However, quite a few American bankers are optimistic. They
feel there is reason to be suspicious of those who predict that high street
banks may e a thing of the past.
They point out that internet banking did not
result in the closure of their high-street banks as predicted. On the contrary,
more Americans than ever are using local branches. So, as to whether we’ll
become a totally cash free society of not, we’ll have to wait and see.
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